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Evacuation Orders, Alerts and Rescinds

For the most up to date information on Evacuation Orders and Alerts in your area, check with your First Nation, local government or local authority website:


Recovery and Financial Support

Get information on ways the Government of BC is helping people, businesses and infrastructure recover from floods and mudslides.

Eligible households will receive $2,000 from the Canadian Red Cross due to the flooding and extreme weather events.

  • Please check with the Canadian Red Cross to determine eligibility.
  • Register with the Red Cross by calling 1 800 863-6582, between 8AM and 8PM

Disaster Financial Assistance (DFA) eligibility has been expanded for people affected by flooding and landslides from Nov. 14 to Dec. 2, 2021, and now includes British Columbians in the northwest, southwest, central, and southeast areas of the province and on Vancouver Island.


Evacuee Registration

The Canadian Red Cross is providing continued Emergency Support Services (ESS) to evacuees impacted by the recent floods and extreme weather.

  • To ensure a smooth transition, staff from the Red Cross have been contacting people currently receiving support to confirm ongoing needs.
  • People who have not yet been contacted should call the Red Cross (toll-free) at 1 800 863-6582 between 8:30 a.m. and 4:30 p.m. (Pacific time) or visit one of the Reception Centres listed on their website.

Tip: After you register, you may receive calls from unlisted numbers regarding your evacuee registration. Make sure your voicemail box is not full so Canadian Red Cross volunteers can leave a message.


ServiceBC Call Centre

1-833-376-2452

Telephone for the Deaf: Dial 711

Video Relay Services (VRS) provides sign language interpretation free for registered deaf, hard of hearing or speech-impaired people.

Lines are open daily (translators available) from 7:30AM to 5:00PM to answer questions related to:

  • Emergency supports
  • Disaster financial assistance
  • Insurance
  • Mental health supports
  • Road conditions and travel
  • Federal supports like Employment Insurance
  • Agriculture
  • Hazardous goods
  • Water quality
  • Utilities

Road Advisories and Information

Visit TranBC and DriveBC for the latest information on road closures and conditions.


Flood Warnings and Advisories

The River Forecast Centre provides information on current river conditions and issues flood warnings, watches and advisories.


Your Health During an Emergency

Mental Health Supports

Support services are available for people experiencing anxiety, depression or other mental health challenges.

Physical Health & Safety

Floodwater and standing waters can be dangerous and can make you vulnerable to infectious diseases, chemical hazards, and injuries. Learn more from the BC Centre for Disease Control and HealthLinkBC.


Get Prepared

For information on how to get prepared, visit PreparedBC. Here you will find information on how to develop a household plan and build an emergency kit and grab-and-go bags.


Definitions You Should Know

Evacuation Stages

  • Evacuation Order: You are at risk. Leave the area immediately. Local police or RCMP enforce evacuation orders.
  • Evacuation Alert: Be ready to leave on short notice. If you leave before or during this alert, it’s called a voluntary evacuation.
  • Evacuation Rescind: All if currently safe and you can return home. Stay tuned for other possible evacuation alerts or orders.

Flooding Terms

  • Flood Warning: River levels have exceeded capacity or will exceed it imminently, and that flooding of area adjacent to affected rivers will result.
  • Flood Watch: River levels are rising and will approach or may exceed capacity. Flooding of areas adjacent to affected rivers may occur.
  • High Streamflow Advisory: River levels are rising or expected to rise rapidly, but no major flooding is expected. Minor flooding in low-lying areas is possible.