On Monday, March 12, 2018, Canadian telecommunication companies will begin sending text messages to customers about the new wireless public alerting system.

What I Need to Know:

For more detailed information, visit the Alert Ready frequently asked questions page.

What is Alert Ready?

  • Alert Ready is a Canada-wide program that allows government officials in each province and territory to issue emergency alerts.
  • You can currently expect to receive emergency alerts via Canadian radio and TV, cable and satellite operators.
  • As early as April 6 2018, emergency alerts will also be sent to compatible wireless devices connected to LTE networks. Visit Alert Ready to find out if your device is compatible.
  • Alerts will be issued only to the affected regions or areas within BC. However, some alerts could be issued province-wide or could affect more than one region.

Will this replace www.emergencyinfobc.gov.bc.ca, @EmergencyInfoBC, the Provincial Emergency Notification System (PENS) or other emergency notification functions?

  • No. Public emergency alerting will complement, not replace, emergency alerting already performed by EMBC by broadcasting intrusive alerts directly to the public.

Will I receive an emergency alert on my phone?

  • The Canadian Radio-television and Telecommunications Commission has directed wireless service providers to implement wireless public alerting capability on their LTE networks as of April 6, 2018.
  • In order for emergency alerts to be received on a wireless device, the device must be:
    • A smartphone that is able to use the LTE (or 4G) network for high-speed wireless communication;
    • Wireless Public Alerting compatible;
    • Connected to an LTE cellular network at the time the emergency alert is issued; and
    • Within the emergency alert area.
  • To find out if your phone is compatible, visit Alert Ready.

Will I have to subscribe to the service?

  • Alerts will be broadcast without a subscription and at no cost. This will ensure the maximum number of people receive the alert immediately.

What hazards will I be alerted to?

  • In BC, the system will only be used to alert to a potential tsunami.  Additional testing will be scheduled as the system is expanded to include other types of hazards.

What should I do if I see or hear an emergency alert?

  • Upon receiving an emergency alert, it is important to take action safely. Stop what you are doing when it is safe to do so and read the emergency alert. Information could include but is not limited to: limit unnecessary travel, evacuate the areas, seek shelter, etc.
  • If safe to do so, seek credible information from officials in your community.
  • Do not contact 911 for information related to an alert, unless a life is at risk.

How will I know when an alert had ended?

  • An “all clear” message may be issued once the situation has been resolved. The “all clear” message could be distributed via radio and television stations at their discretion, but will not be sent to wireless devices.

How often will the system be tested?

  • Tests will be conducted once per year. Dates and times will be advertised.